What to expect

• All media is sent within 24 hours after your session is completed with the exception of packages shot on Saturday or Sunday. If shot on Saturday or Sunday, our turnaround is 48 hours.
• All packages will include a marketing kit and single listing website.
• Samples of each package can be seen on our order page.
• We generally only need 1 – 2 days lead time for scheduling. This is subject to change during peak seasons.
• Rescheduling or canceling requires a 1 hour notice. If under 1 hour a $50 fee will be charged.
• All of your purchased media will be emailed to you with a link provided to download the files. These links can then be copied & pasted to your local MLS, and all the major real estate portals (trulia, zillow, realtor.com, etc.). You can also embed the video directly in your own website.
• If you have any issues or questions with the link or downloading your media, do not hesitate to give us a call.

Pre-shoot Checklist

We will do our best to stage the space prior to shooting, with that being said we have put together a checklist to make the shoot a success from the start.

Exterior

• Remove cars from the driveway and front of the home, either in the garage or down the street. Garage doors must remain closed.
• Hide garbage cans, hoses, and gardening tools.
• Mow the lawn and remove any leftover debris (twigs, branches, discernable weeds).
• Remove any toys or sports equipment from the lawn and driveway.
• Uncover pools and hot tubs if clean; skim leaves. We will turn on lights and hot tub jets. Please put away cleaning equipment.
• Clean and arrange outside furniture, open patio table umbrella, tidy chairs, and plump cushions.
• Remove grill cover and hide utensils.
• Sweep sidewalks, driveway, patio, decks, and pool area.
• Remove all flags, hanging ornaments, and home security signs.

Lighting

• Turn on ALL lights in the house; replace burnt-out bulbs.
• Turn ON ceiling fan lights; please keep fan OFF.
• If a window has curtains, please open them. If the window has blinds, lower them but keep horizontal slats open.
• Turn all TVs and computer screens OFF.
• Any glass door/window/mirror should be clean and free of streaks or fingerprints.

Kitchen/Dining Room

• Recommended: Use standard dining table set up (i.e. plates, napkins, placemats, cutlery. Place bowl of fruit or flowers to add color, if possible).
• Clean off and wipe down all countertops.
• Remove appliances, knife blocks, toasters, etc. ONE nice, modern-looking device can stay (i.e., coffee maker or tea kettle on stove).
• Remove all items from the refrigerator (no magnets, pictures, etc.)
• Remove throw rugs, hanging towels, and paper towels.
• Hide garbage can, remove dishes and drain stopper.
• Straighten and tidy all chairs.

Bedrooms

• Make all beds; use decorative pillows if available.
• Remove ALL clutter from end tables, dressers, and nightstands. This includes personal photos, drinking cups, alarm clocks, etc.).
• Store away the phone, tablets, charging cords, books, tissues, and other items.
• If possible, remove all personal photos.
• Address any clutter under the bed that may show in photos or video.
• Walk-in closets should be clean and kept.

Bathrooms

• Arrange clean hand and body towels to be orderly.
• Hide all trash cans, plungers, or toilet scrubbers.
• Remove floor mats and be sure to close the toilet seat. Apply fresh toilet paper roll.
• Remove hygiene products from the counter, including bar soap, medications, and toothbrushes.
• Remove shampoos, razors, and loofahs from the shower; close the shower curtain or door.

Living Room/Family Room

• Vacuum, sweep, and mop where appropriate. This includes sweeping/dusting wooden floors.
• Tidy couches, fluff pillows, remove clutter from tables/desks.
• Dust off any screens.